Homi

Privacy Policy

Last updated: January 2026

At Homi, your privacy and trust are paramount. This policy outlines how Homi collects, uses, stores, and safeguards your personal data when you access our platform, mobile apps, and home services in Amman, Jordan.

1. Information We Collect

  • Personal Contact Information: Name, phone number, and email address used for account creation and service confirmation.
  • Service Location Data: Building, neighborhood, and GPS coordinates in Amman to dispatch service personnel accurately.
  • Booking & Service History: Dates, service types, cleaning preferences, and transaction details.

2. How We Use Your Information

We use your data strictly to facilitate and improve your service experience:

  • Dispatching vetted professionals to your requested address on schedule.
  • Sending booking confirmations, arrival updates, and invoice receipts.
  • Providing customer support and resolving quality inquiries.
  • Improving our AI scheduling and service matching algorithms.

3. Data Security & Confidentiality

We implement strict technical and operational safeguards to protect your personal information against unauthorized access, disclosure, or misuse. Payment transactions are securely processed through PCI-DSS compliant gateways.

4. Contact Our Data Protection Officer

For questions about your personal data or to request data deletion, please contact us at:
support@homihs.com